(RESOLVED) Unplanned outage: July 31, 2013 1345-1445 UTC

Last updated: Mon Feb 04 23:43:37 GMT 2019

We had an unplanned outage on our production cluster beginning at 13:45 UTC on July 31.  Our master database server ran out of disk space and prevented login to the platform for a period of just under 1 hour.

Our operations team quickly identified the problem and was able to take steps to ensure that no data loss occurred during the outage, restoring access to the platform inside the 1 hour mark.

No test data was lost during this outage. 

If you have any questions, please contact support@thousandeyes.com for more details.