2013-03-05 19:07 PST: We have successfully cleared the backlog and all data has been synchronized.
2013-03-05 11:45 PST: We are currently experiencing some minor problems with our primary agent collector, which is preventing synchronization of some test data. This problem affects some data gathered over the last 24 hours. Agents are, and have been continuing to collect data related to all tests during this window.
Our operations team is actively working on resolving the problems, and we expect to make a full recovery, by end of business today. More updates will be forthcoming as soon as we have them.
Thank you for your patience. If you have any questions regarding this issue, please contact email@example.com, or comment on this posting, so that we are able to address your concerns.
Head of Customer Success