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(Resolved) 2019-01-16 04:40 (UTC) Service degradation affecting BGP private peering

Last updated: Wed Jan 16 09:46:17 GMT 2019

Private BGP peering data collector "bgpc5" was temporarily unavailable. Customers who have BGP peering sessions with this collector may have observed missing data and may have received "Offline" notifications for the duration of this outage.  


Affected scope

Customers connected to private BGP peering data collector bgpc5 ( were affected.

Customers connected to other collectors were not affected by this issue.



The issue is resolved.


Event timeline

2019-01-16 06:00 UTC: Service repaired. All peering connections are operational.
2019-01-16 04:35 UTC: Event detected by ThousandEyes service reliability team, investigation started.
2019-01-16 04:30 UTC: Start of service degradation.