(Resolved) 2019-01-09 02:35 (UTC) Service degradation affecting Cloud Agent: "Winnipeg, Canada"

Last updated: Tue Jan 15 18:34:04 GMT 2019

Cloud agent "Winnipeg, Canada" was temporarily unavailable.

 

Affected scope

Tests assigned to cloud agent "Winnipeg, Canada" were temporarily not being performed. The data from this location may have not been collected and submitted to the ThousandEyes platform. No other cloud agents were affected by this event.

 

Status

The issue is resolved.

 

Event timeline

2019-01-14 10:00 UTC: Issue resolved. Agent operation has been restored.

2019-01-09 03:20 UTC: Event detected by ThousandEyes' service reliability team, service provider contacted.

2019-01-09 02:35 UTC: Start of service degradation.