Maintenance period: 2018-12-26 16:00 - 2018-12-27 16:00 UTC
Maintenance details: Our hosting provider in Nanjing, China performed maintenance on their network infrastructure. Network connectivity interruption was expected during this maintenance window.
Effect for customers: Cloud Agent "Nanjing, China" was taken offline at approximately 16:40 2018-12-26 UTC.
- No tests were performed between 2018-12-26 16:40 and 2018-12-27 02:05 UTC
- Operation was re-established for all tests, with exception of inbound Agent to Agent tests, at approximately 2018-12-27 02:05 UTC
- Agents were assigned new IP addresses during this maintenance event
| Time Zone | Beginning | Ending |
|---|---|---|
| UTC | 2018-12-26 16:00 | 2018-12-27 16:00 |
| EST | 2018-12-26 11:00 | 2018-12-27 11:00 |
| PST | 2018-12-26 08:00 | 2018-12-27 08:00 |
| local (CST) | 2018-12-27 00:00 | 2018-12-28 00:00 |
Event Timeline:
2018-12-27 20:12 UTC: Maintenance complete
2018-12-27 02:15 UTC: Inbound Agent to Agent tests pending DNS Record update / propagation
2018-12-27 02:05 UTC: Service re-established. New IP addresses assigned. All tests are being performed with exception for inbound Agent to Agent tests.
2018-12-26 16:40 UTC: Cloud Agent taken offline
2018-12-26 16:00 UTC: Beginning of Maintenance