(Resolved) Agent Maintenance 2018-12-26: Nanjing, China

Last updated: Thu Dec 27 20:14:45 GMT 2018

Affected Cloud Agents: Nanjing, China

Maintenance period: 2018-12-26 16:00 - 2018-12-27 16:00 UTC

Maintenance details: Our hosting provider in Nanjing, China performed maintenance on their network infrastructure. Network connectivity interruption was expected during this maintenance window. 

Effect for customers: Cloud Agent "Nanjing, China" was taken offline at approximately 16:40 2018-12-26 UTC.
  • No tests were performed between 2018-12-26 16:40 and 2018-12-27 02:05 UTC
  • Operation was re-established for all tests, with exception of inbound Agent to Agent tests, at approximately 2018-12-27 02:05 UTC
  • Agents were assigned new IP addresses during this maintenance event
Regional timings for the maintenance:
 
Time ZoneBeginningEnding
UTC2018-12-26 16:002018-12-27 16:00
EST2018-12-26 11:002018-12-27 11:00
PST2018-12-26 08:002018-12-27 08:00
local (CST)2018-12-27 00:002018-12-28 00:00

Event Timeline: 

2018-12-27 20:12 UTC: Maintenance complete
2018-12-27 02:15 UTC: Inbound Agent to Agent tests pending DNS Record update / propagation 
2018-12-27 02:05 UTC: Service re-established. New IP addresses assigned. All tests are being performed with exception for inbound Agent to Agent tests. 
2018-12-26 16:40 UTC: Cloud Agent taken offline 
2018-12-26 16:00 UTC: Beginning of Maintenance