(Resolved) 2019-01-22 13:40 (UTC) Service degradation affecting Cloud Agent in Mississauga, Canada

Last updated: Wed Jan 30 06:22:52 GMT 2019

The Cloud Agent located in Mississauga, Canada is currently operating as expected without error. 

Affected scope

During the time frame indicated in the timeline below tests may not provide accurate results. Test results during this time frame may also show a Local Problems flag.

Status

Repairs have been implemented by the agent's service provider to restore service.

Event timeline

Jan 24 19:00 - 20:00 UTC
2019-01-24 19:00 UTC: Repairs have been implemented by the agent's service provider to restore service
2019-01-22 14:40 UTC: Cloud provider notification about the ongoing internal networking issue received
2019-01-22 13:40 UTC: Start of service degradation