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(Resolved) 2019-03-13 06:00 (UTC) Service Outage affecting Cloud Agent 'Ashburn, VA (Charter)'

Last updated: Thu Mar 14 20:07:08 GMT 2019

Cloud Agent 'Ashburn, VA (Charter)' is currently unavailable. The ThousandEyes Operations Team is working with our Service Provider to resolve this issue. 

Affected scope

Tests assigned to Cloud Agent 'Ashburn, VA (Charter)' were not be performed during the timeframe indicated below. 

No other Cloud Agents were affected. 


The outage is resolved.

Event timeline

2019-03-14 13:51
 UTC: Outage has been resolved.
2019-03-14 06:26 UTC: Issue is currently ongoing
2019-03-13 06:00 UTC: Start of service degradation.

Further Assistance

Our Customer Success team is available, via in-app chat or to answer any questions.