(Resolved) 2019-02-12 23:05 (UTC) Service degradation affecting Cloud Agent location Johannesburg, South Africa IPv6

Last updated: Tue Feb 26 05:02:12 GMT 2019

The Cloud Agent in Johannesburg, South Africa IPv6 was unavailable between 2019-02-12 23:05 and 2019-02-13 00:55 UTC. 

 

Affected scope

Tests assigned to Cloud Agent Johannesburg, South Africa IPv6 were not performed during this time.  No other cloud agents were affected.

 

Status

This issue was confirmed as resolved 2019-02-13 at 00:55 UTC. 

 

Event timeline

2019-02-13 00:55 UTC: Service was restored 

2019-02-12 23:30 UTC: Issue identified. Our operation and engineering teams are working on a resolution.

2019-02-12 23:10 UTC: Event detected by ThousandEyes service reliability team, investigation started.

2019-02-12 23:05 UTC: Start of service degradation.