Due to an upcoming change in service provider, customers will observe a corresponding change in the path visualization and IP address range for Cloud Agent "Tokyo, Japan 2". This change is scheduled to take place on Wednesday, February 13th PST.
Complete instructions for obtaining up to date Cloud Agent IP Address lists are available in this article located at success.thousandeyes.com
We are always available to answer questions via our in-application chat function, or via email at firstname.lastname@example.org.
Affected Cloud Agent
Tokyo, Japan 2
2019-02-13 PST / 2019-02-13 to 2019-02-14 UTC
Our operations team will change service providers for Cloud Agent "Tokyo, Japan 2" on Wednesday, February 13th PST. Customers will observe a corresponding change in the path visualization and IP address range for this agent.
No downtime or impact on test performance is anticipated.
Customer Action Required
Customers who utilize IP whitelisting to prevent unauthorized access to test targets, and have assigned Cloud Agent "Tokyo, Japan 2" to these tests, should update their IP Whitelists to include the following IPv4 addresses:
For all other customers, no action is required.