Due to an upcoming change in service provider, customers will observe a corresponding change in the path visualization and IP address range for Cloud Agent "Tokyo, Japan 2". This change is scheduled to take place on Wednesday, February 13th PST.

Complete instructions for obtaining up to date Cloud Agent IP Address lists are available in this article located at success.thousandeyes.com

We are always available to answer questions via our in-application chat function, or via email at support@thousandeyes.com. 

Affected Cloud Agent 

Tokyo, Japan 2

Maintenance Period

2019-02-13 PST / 2019-02-13 to 2019-02-14 UTC

Maintenance Details

Our operations team will change service providers for Cloud Agent "Tokyo, Japan 2" on Wednesday, February 13th PST.  Customers will observe a corresponding change in the path visualization and IP address range for this agent.

Expected Impact

No downtime or impact on test performance is anticipated. 

Customer Action Required

Customers who utilize IP whitelisting to prevent unauthorized access to test targets, and have assigned Cloud Agent "Tokyo, Japan 2" to these tests, should update their IP Whitelists to include the following IPv4 addresses: 

202.238.207.139
202.32.159.39
202.32.159.42
202.32.159.43
202.32.159.44
202.32.159.45
202.32.159.46

For all other customers, no action is required.