The ThousandEyes Alerts services were experiencing a service degradation between 2019-02-04 10:25 UTC and 2019-02-04 17:25 UTC. Alerts notifications were not being sent during this time.
The ThousandEyes Alert services were experiencing a service degradation in the Email Dispatching components.
- No Alerts Emails were being dispatched when an Alert is triggered.
- Alert Emails were not being sent between 2019-02-04 10:25 UTC and 2019-02-04 17:25 UTC.
Event timeline2019-02-04 17:25 UTC: Alerts services has been restored, Alert Emails are now being dispatched correctly.
2019-02-04 10:25 UTC: Alerting issues have been detected.