The ThousandEyes platform experienced a service degradation between 20:32 and 21:00 UTC 2019-02-03. Alerts notifications were not sent during this time.
The ThousandEyes platform experienced a service degradation due to authentication components.
- The login page and other pages under app.thousandeyes.com were slow to load.
- Cloud, Enterprise, and Endpoint Agents collected data during this time. No test data was lost.
- Alerts were not sent between 20:30 and 21:00 2019-02-03.
Event timeline2019-02-03 21:00 UTC: Service was restored to normal operation
2019-02-03 20:32 UTC: Authentication-related issue detected.