(Resolved) 2018-08-04 15:22 UTC: Degraded performance on collector infrastructure

Last updated: Tue Aug 07 04:28:38 GMT 2018

We are currently experiencing degraded performance on our enterprise and cloud agent data collection infrastructure.

Affected scope

Due to degraded performance of data collection infrastructure, device data will be delayed. No test results will be lost. The agent offline notifications might be sent out during this event.

Status

The issue has been resolved.

Event timeline

2018-08-04 16:17 UTC: Issue resolved. All systems nominal.

2018-08-04 15:47 UTC: Issue identified. Operations team is working on a resolution.

2018-08-04 15:22 UTC: Event detected by ThousandEyes service reliability team, investigation started.

2018-08-04 15:20 UTC: Start of service degradation.