2018-06-12 20:30 UTC: New Path Visualization data is not being displayed in some accounts. Users may see Path Visualization views rendering only the Agents assigned to the test. Our operations team is investigating the issue. We will update this announcement periodically until the resolution of the issue.

2018-06-12 20:30 UTC: Root cause has been identified and the issue resolved. Processing of the Path Visualization data backlog is proceeding.

2018-06-12 03:00 UTC: The Path Visualization data backlog has been processed. All customer data should be available.

We will provide a final update with the root cause analysis and other information, shortly.