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(Resolved) 2018-05-18 01:45 UTC: BGP private peer collector bgpc9 restart

Last updated: Fri Jun 08 18:22:45 GMT 2018

2018-05-18 01:45 UTC: One of ThousandEyes private BGP peering collectors, ( has experienced an issue which caused an unexpected restart. All customers connected to this collector would have noticed their BGP peering sessions were re-established at this time. 

Our operations team is aware of this incident and is investigating the cause. Once our investigation is complete, we will update this announcement.

Resolution: We have Improved monitoring of BGP collectors to allow us to detect and prevent similar issues should they arise in the future.