(Resolved) 2018-05-17 21:00 UTC: BGP private peer collector offline

Last updated: Thu May 17 21:52:33 GMT 2018

2018-05-17 21:00 UTC: One of ThousandEyes' servers which provides BGP private peers is experiencing an issue. Customers with private peerings to bgpc5.thousandeyes.com (192.150.160.139) will notice failures to establish a peering session from their BGP routers, and missing data in any BGP Path Visualizations that use the private peer.

Our operations team is aware of the issue and working to restore the BGP data. We will update this notice when the issue is resolved.

2018-05-17 21:25 UTC: The issue has been resolved. BGP sessions between bgpc5 and the private peers assigned to it should be reestablished and data should be available to BGP Path Visualization.