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(Resolved) 2018-11-02 16:28 (UTC) Service degradation affecting Cloud Agent "Barcelona, Spain - IPv4"

Last updated: Sat Nov 03 14:01:27 GMT 2018

Cloud agent Barcelona, Spain - IPv4 is currently experiencing forward packet loss.

Affected scope

Tests assigned to Cloud Agent "Barcelona, Spain - IPv4" are running and collecting metrics, but the results are affected by the agent's packet loss.


Event timeline

2018-10-03 09:48 UTC: The issue is resolved by the provider.
2018-10-03 08:43 UTC: The issue is ongoing.
2018-11-03 06:29 UTC: Issue identified. ThousandEyes operations team is working with local providers to restore services.
2018-11-02 16:28 UTC: The issue occurred.