(Resolved) 2018-10-22 09:06 (UTC) Service degradation affecting Detroit, MI Cloud Agent

Last updated: Mon Oct 22 09:35:56 GMT 2018

Cloud agent in Detroit, MI was temporarily unavailable due to a local provider infrastructure related issues. Our service reliability team worked to restore the cloud agent service in that location.

Affected scope

Tests assigned to cloud agent Detroit, MI were not consistently performed, and the data from this location may be missing during the time window outlined in the timeline below. All other cloud agents were not affected by this issue.

Status

The issue is resolved.

Event timeline

2018-10-22 09:20 UTC: Issue fully resolved.
2018-10-22 09:99 UTC: Event detected by ThousandEyes service reliability team, an investigation started.
2018-10-21 05:45 UTC: Start of service degradation.