(Resolved) 2018-10-10 17:10 UTC: Degraded performance on collector infrastructure

Last updated: Wed Oct 10 18:11:13 GMT 2018

We are currently experiencing degraded performance on our Enterprise and Cloud agent data collection infrastructure.


Affected scope:

Due to degraded performance of data collection infrastructure, device data will be delayed. No test results will be lost. Some agent offline notifications might be sent out during this event.


Status:

The issue is currently resolved.


Event timeline:

2018-10-10 17:50 UTC:  Issue resolved, all affected agents are fully operational, and no data collection issues.

2018-10-10 17:10 UTC: Event detected by ThousandEyes service reliability team, investigation started.