(Resolved) 2018-10-08 11:30 (UTC) Service degradation affecting Riyadh, Saudi Arabia Cloud Agent

Last updated: Wed Oct 10 12:10:19 GMT 2018

Cloud agent in Riyadh, Saudi Arabia was temporarily unavailable.


Affected scope

Tests assigned to cloud agent Riyadh, Saudi Arabia were not collecting data during the time frame outlined below.
All other cloud agents were not affected by this event.


Status

The issue has been resolved.


Event timeline

2018-10-10 11:00 UTC: Riyadh cloud agent service restored.
2018-10-08 14:10 UTC: Event detected by ThousandEyes service reliability team, an investigation started.
2018-10-08 11:30 UTC: Start of service unavailability.