(Resolved) 2018-09-05 02:30 (UTC) Service Degradation Affecting Data Collection for Newly Created Tests

Last updated: Wed Sep 05 08:02:37 GMT 2018

We experienced degraded performance on our enterprise and cloud agent data collection infrastructure between 2018-09-05 02:30 UTC and 2018-09-05 07:00 UTC. 


Affected Scope

Due to degraded performance of data collection infrastructure, instant tests were not available between  2018-09-05 02:30 UTC and 2018-09-05 07:00 UTC. 

Data for tests created between  2018-09-05 02:30 UTC and 2018-09-05 07:00 UTC was not collected during that time.  

Data for tests created prior to 2018-09-05 02:30 UTC did not experience a disruption in test data collection. 
 


Status

The issue has been resolved. 

 

Event Timeline

2018-09-05 07:00 UTC​: Issue was verified as resolved. 
2018-09-05 02:30 UTC​: Issue identified. Operations team is working on a resolution.