Our Operations team will be performing database storage engine and applying upgrades beginning on Thursday, October 20th beginning at 1 AM UTC. This maintenance period is expected to run for approximately 3 hours.  Regional timings for the maintenance can be found below:

•  2016-10-20 0100-0400 UTC
•  2016-10-19 2100-24:00 EDT
•  2016-10-19 1800-21:00 PDT

This maintenance is not expected to impact end users.  We are upgrading areas of the application focusing on the backend storage system for the Endpoint Agent and our Reporting system.  Users accessing Endpoint Agent data may see minor delays in data access. Customers can consult this forum for any announcements of unexpected impact during this maintenance window.