(Resolved) 2018-01-26 15:04 UTC -23:00 UTC: Firewall issues

Last updated: Sat Jan 27 01:10:46 GMT 2018

2018-01-26 15:04 UTC - Firewall issues on our datacenter were experienced which resulted in the following symptoms:
  • BGP peering went down intermittently.
  • DNS+ data lost from 16:45 UTC to 23:30 UTC
  • Issues with Single Sign-On on organizations using dynamic configuration type.
2018-01-26 23:00 UTC - Root cause was identified and we have taken the steps to mitigate the problem. Further steps will be taken to prevent reoccurrence in conjunction with our hardware vendors.