Affected scope

Users may have experienced latency or receive HTTP type 500 responses when using api.thousandeyes.com from 2020-04-22 02:33 UTC to 2020-04-22 03:28 UTC.

Status

Timeline

2020-04-22 03:28 UTC: A change has been made to mitigate ongoing impact.
2020-04-22 02:33 UTC: Impact first observed. Operations began investigating