(Resolved) 2020-04-21 20:50 UTC: Service degradation affecting app.thousandeyes.com and api.thousandeyes.com

Last updated: Tue Apr 21 22:32:16 GMT 2020

Affected scope 

Users may have experienced latency or received HTTP type 500 responses when using app.thousandeyes.com or api.thousandeyes.com 

Status

This issue has been resolved

Timeline

2020-04-21 21:39 UTC: A fix was applied. Operations will continue to monitor performance. 
2020-04-21 20:50 UTC: The operations team began investigation