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(Resolved) 2020-04-18 13:00 (UTC) Outage affecting Cloud Agent "Ashburn, VA (CenturyLink)" IPv4

Last updated: Sat Apr 18 22:18:34 GMT 2020

Cloud Agent "Ashburn, VA (CenturyLink)" IPv4 was offline from approximately 2020-04-18 00:35 UTC to 2020-04-18 20:45 UTC.

Affected Scope

Tests using this Cloud Agent did not collect data during the outage. Tests targeting this agent will show connection failures for test rounds in the outage period.


The issue is resolved.

Event Timeline

2020-04-18 00:35 UTC: Start of outage.
2020-04-18 13:00 UTC: Our operations team is still working on resolving the issue.
2020-04-18 20:45 UTC: The issue is resolved.