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(Resolved) 2020-04-16 22:30 UTC Service Degradation Affecting API

Last updated: Fri Apr 17 04:43:00 GMT 2020

ThousandEyes API experienced degraded performance

Affected scope

Some users experienced HTTP 5xx Server errors and increased latency. No customer tests or alerts were affected. 


The issue is currently resolved, we will continue to monitor performance.

Event timeline

2020-04-16 22:53 UTC: Start of service degradation.
2020-04-16 23:43 UTC: Service degradation resolved.