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( Resolved) 2020-04-14 11:12 (UTC) Service degradation affecting Saved Events and Snapshots

Last updated: Tue Apr 14 19:32:34 GMT 2020

Affected scope

Attempting to view a Saved Event or Snapshot created after April 14th, 11:12 am UTC may result in a "Dud link" error page.

The scheduled tests which produced the Saved Event or Snapshot  will not be affected by this issue.


Our Operations team resolved this issue. Any share links that were giving 404s earlier should populate data. 

Event timeline

2020-04-14 19:06 UTC This issue has been resolved by the Engineering team. 
2020-04-14 11:12 UTC Service degradation first observed.