Affected Scope:

Customers experienced delays with Endpoint Agents receiving updates to test configurations.

Status: 

The issue is currently resolved.

Event timeline:

2020-05-14 15:00 UTC: First error observed, engineering and operations teams engaged.
2020-05-14 15:45 UTC: The issue was identified and a fix was being implemented.
2020-05-14 15:55 UTC: A fix was implemented and services were restored.