Affected Scope:
Endpoint Agent data was unavailable for viewing and configuration within app.thousandeyes.com and api.thousandeyes.com. Endpoint Agents also may have not received new configurations for Browser Sessions and Scheduled tests.
Status:
The issue is currently resolved.
Event timeline:
2020-05-12 19:29:00 UTC: First error observed, engineering and operations teams engaged.
2020-05-12 19:50:00 UTC: Services recovered, last error seen.