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(Resolved) 2020-05-12 19:29:00 UTC Service Degradation impacting Endpoint Agent data

Last updated: Tue May 12 20:14:48 GMT 2020

The Endpoint Agent data services were facing service degradation. 

Affected Scope:

Endpoint Agent data was unavailable for viewing and configuration within and Endpoint Agents also may have not received new configurations for Browser Sessions and Scheduled tests. 


The issue is currently resolved.

Event timeline:

2020-05-12 19:29:00 UTC: First error observed, engineering and operations teams engaged.
2020-05-12 19:50:00 UTC: Services recovered, last error seen.