(Resolved) 2020-04-30 11:15 UTC: Service degradation affecting BGP data processing

Last updated: Fri May 01 10:53:54 GMT 2020

Issue Description

ThousandEyes BGP Collectors were experiencing issues and faced a delay with BGP data appearing in the app and API. 

Affected scope

There was a delay of approximately 120 minutes with showing BGP data collected from private and public monitors.

Status

This issue is resolved.

Event timeline

2020-04-30 11:15 UTC Start of service degradation. ThousandEyes Engineering and Operation teams engaged.
2020-04-30 19:14 UTC Service degradation resolved.