(Resolved) 2020-07-31 02:45 (UTC) Service degradation affecting Cloud Agent "Cairo, Egypt"

Last updated: Fri Jul 31 23:48:37 GMT 2020

The Cloud Agent in Cairo, Egypt is currently unavailable since 2020-07-31 02:45 UTC.

Affected scope

Tests assigned to Cloud Agent Cairo, Egypt are currently not being performed. The data from this location will not be collected and submitted to ThousandEyes platform until the service is restored. All other Cloud Agents are not affected.

Status

The issue has been resolved by our Operation team. 

Event timeline

2020-07-31 02:45 UTC: Issue identified. Our operations team are investigating with Service Provider.
2020-07-31 11:55 UTC: The connectivity issue has been resolved by Service Provider.