(Resolved) 2020-07-13 08:00-12:40 UTC: Outage affecting Cloud Agents "New Delhi, India" IPv4 and IPv6

Last updated: Mon Jul 13 14:24:47 GMT 2020

Due to a service provider issue, the "New Delhi, India" and "New Delhi, India - IPv6" Cloud Agents experienced connectivity issues from 2020-07-13 08:00 UTC to 12:40 UTC.

Affected Scope:
Tests assigned to the affected Cloud Agents may be missing data during the outage period.

Status:
The issue has been resolved.

Event timeline:
2020-07-13 12:40 UTC Issue was resolved. All agents are online.
2020-07-13 10:00 UTC Service was restored to some agents
2020-07-13 08:00 UTC New Delhi, India agents were offline