(Resolved) 2020-07-08 21:30 (UTC) Outage affecting Cloud Agent "Los Angeles, CA(Cox)"

Last updated: Thu Jul 09 10:24:15 GMT 2020

Affected Scope

Tests assigned to Cloud Agent "Los Angeles, CA(Cox)" are currently not being performed. The data from this location will not be collected and submitted to ThousandEyes platform until the service is restored.

Status

The operations team have fully restored all services running from the "Los Angeles, CA(Cox)" agent location.

Event Timeline

2020-07-08 21:30 (UTC): Issue identified. The operations team is working with our service provider to restore service.
2020-07-09 08:30 (UTC): Issue resolved.