Maintenance details

We will perform scheduled upgrades to private BGP collector, DNS+, and platform infrastructure beginning Saturday, June 13th at 15:00 UTC and ending Monday, June 15th, at 03:00 UTC.

Expected impact

Private BGP sessions and DNS+ tests may be disrupted for a period between 15 and 60 minutes during this maintenance window.

Users may experience degraded platform and API performance  on June 14th between 13:00 and 15:00 UTC. 

Event timeline

2020-06-13 15:00:  Beginning of maintenance window 
2020-06-15 03:00:  End of maintenance window 

Our support team is available 24 hours a day to be of assistance. You may open a chat directly from our status page or app.thousandeyes.com. You may also send an email to support@thousandeyes.com to request assistance. 

The ThousandEyes status page reflects the real-time status of platform components and cloud agents.  We encourage all users to sign up for real-time notifications via email, SMS, or RSS at https://status.thousandeyes.com