(Resolved) 2020-02-25 01:23 UTC Service degradation affecting "Sao Paulo, Brazil" Cloud Agent

Last updated: Tue Feb 25 04:28:30 GMT 2020

Test results were delayed by up to 15 minutes from 2020-02-25 01:23 UTC to 2020-02-25 01:43 UTC. This may have also impacted API queries made for recent rounds of data during this time.

Affected Scope:

Tests assigned to "Sao Paulo, Brazil" Cloud Agent location.

Status:

Resolved.

Event Timeline:

2020-02-25 01:43 (UTC): A network routing issue was identified and resolved.
2020-02-25 01:23 (UTC): Start of service degradation. The operations team were engaged.