ThousandEyes is now part of Cisco.

Learn More →
About Cisco

(Resolved) 2020-01-19 18:00 UTC: Partial outage affecting Cloud Agent "Wan Chai, Hong Kong"

Last updated: Tue Jan 21 23:21:55 GMT 2020

Cloud Agent "Wan Chai, Hong Kong" experienced a partial failure at approximately 18:00 UTC on 2020-01-19. The remaining servers that were then online took over executing tests, which increased their utilization beyond optimal.

Affected Scope

Tests assigned to Cloud Agent "Wan Chai, Hong Kong" may be missing data from this location for the duration of this outage.


This outage has been resolved.

Event Timeline

2020-01-19 18:00 UTC: Start of the outage.
2020-01-19 21:00 UTC: Outage resolved.