Release Update 2020-01-08

Last updated: Wed Jan 22 19:25:05 GMT 2020

Welcome to our latest release!

ThousandEyes Blog

There is new activity on the ThousandEyes blog:
  • The speed, scale, and complexity of digital environments is increasing exponentially every year, making monitoring those environments an increasingly difficult task. But not an impossible one. There are several myths about monitoring the Internet, and Tris Clark (Sr. Analyst Relations Manager at ThousandEyes) aims to debunk them in their new post, Top 4 Monitoring Myths: Debunked.
  • ThousandEyes’ Customer Success Engineer Kemal Sanjta asks the question Do We Need to Rethink Network Monitoring? Their presentation and blog post examine the challenges faced by monitoring a modern network and how we need to evolve.
  • Angelique Medina, Director of Product Marketing at ThousandEyes, reviews the most disruptive Internet outages of 2019, outlines what you can learn from them, and explains how Internet Insights can help in the future, with their newest blog post, Looking Back at the Biggest Internet Outages of 2019.
  • In their post, Monitoring Application Performance with Elastic APM, Sergio Freitas (Engineering Manager at ThousandEyes) dives into the reasons behind adopting an Application Performance Management (APM) tool, why we chose Elastic APM, and how it was deployed and integrated with the rest of our infrastructure.

And now for the release details.

New Features and Enhancements

The following new features and enhancements are included in this release:

Cloud and Enterprise Agents

  • DNS Server and DNS Trace tests now support TCP as the transport layer protocol. This is configurable in Advanced Settings, and is also available in the API as dnsTransportProtocol. 
  • User-added image
  • Tests can now override the Enterprise Agent’s IP policy. This is also available in the API as ipv6Policy.
  • User-added image
  • SSO audience restriction logic now allows arbitrary restriction URLs, for customers with a large number of organizations. This enables an organization to specify a unique suffix that identifies one organization from another.
  • Granular information has been added to the usage API to improve parity between metered (Enterprise Agent) information and current Unit usage.
  • Device layer functionality is now included as a feature of the Enterprise Agent.
    Note: Device licenses are no longer required. The ThousandEyes account management team will be reaching out to existing customers with device layer licenses to determine next steps.
  • Virtual interfaces are now visible in Devices views.
  • Interface type column added to Devices table views.

Internet Insights

  • Added an Internet Insights knowledge-base link to terminal node tool tips.
  • Error notifications are now displayed if adding / removing Internet Insights packages using the buttons in the package and catalog entry tables fails.

Synthetic Transactions

  • The Transaction Recorder now supports pausing / resuming script playback. The Recorder also displays the line number the script reached when playback was paused.
  • Synthetic Transactions now supports Multi-Factor Authentication (MFA) via an API that generates a Time-Based One-Time Password (TOTP) token that is given the authentication secret.

Bug Fixes

The following issues have been fixed in this release:
  • Fixed an issue causing duplicate entries in waterfall views.
  • Fixed an issue where widgets could not be renamed when configuring a scheduled snapshot.
  • Fixed an issue in some Endpoint Agent environments where waterfall views were not generated.

Questions and Comments

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