Affected scope
Some customers may experience endpoints at https://api.thousandeyes.com returning no data. Test data may be missing from some test rounds.
Status
The ThousandEyes Operations and Engineering teams investigated on this and resolved this issue.
Event timeline
2019-12-13 2:20 UTC: The issue was resolved2019-12-12 22:00 UTC: Database performance went back into acceptable parameters
2019-12-12 21:16 UTC: Degraded database performance returned
2019-12-12 19:15 UTC: ThousandEyes Operations and Engineering teams are investigating the issue
2019-12-12 19:00 UTC: Database performance went back into acceptable parameters
2019-12-12 18:50 UTC: Degraded database performance began