Affected scope
Organizations with an IDP Audience Restriction field not exactly matching the ThousandEyes Service Provider field were affected.For example:
An IDP Audience Restriction configuration of: https://app.thousandeyes.com/
would not work if the ThousandEyes Platform Service Provider field was configured as: https://app.thousandeyes.com
Upon confirmation of the issue the ThousandEyes engineering team configured validation to be less restrictive, thus resolving the issue.
Status
The ThousandEyes Engineering team has resolved this issue.
Event timeline
2019-12-12 6:21 UTC: The issue was resolved2019-12-11 19:27 UTC: Beginning of platform release