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(Resolved) 2019-10-30 22:00 UTC: Service Degradation affecting Endpoint Agent based Dashboards and Reports

Last updated: Fri Nov 08 20:17:12 GMT 2019

Our Reports and Dashboard services experienced an outage. 

Affected scope

Reports and Dashboards did not visualize Endpoint Agent data during the outage. For Scheduled Report Snapshots generated during this period widgets did not consider Endpoint Agent data for the outage window. Any new generated snapshot along with Reports and Dashboards in platform will contain complete data.


The issue is now resolved.

Event timeline

2019-11-08 16:49 UTC  Issue resolved, services restored.
2019-10-30 22:00 UTC  Start of service degradation