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(Resolved) 2019-09-11 10:40 UTC Outage affecting the San Jose (Verizon) Cloud Agent

Last updated: Thu Sep 12 00:44:14 GMT 2019

The San Jose (Verizon) Cloud Agent experienced a network outage from 10:40 to 21:40 UTC.

Affected Scope

Tests assigned to this Cloud Agent during the outage will show errors in the test data. The Agent was not included in the calculation of any conditions for Alert Rules, during the period of the outage.


This issue is resolved.

Event Timeline

2019-09-11 21:40UTC:  Issue resolved
2019-09-11 10:40 UTC:  Start of the network outage.