The San Jose (Verizon) Cloud Agent experienced a network outage from 10:40 to 21:40 UTC.
Tests assigned to this Cloud Agent during the outage will show errors in the test data. The Agent was not included in the calculation of any conditions for Alert Rules, during the period of the outage.
This issue is resolved.
2019-09-11 21:40UTC: Issue resolved
2019-09-11 10:40 UTC: Start of the network outage.