ThousandEyes is now part of Cisco.

Learn More →
About Cisco

(Resolved) 2019-08-18 04:06 UTC Service degradation affecting the Panama City, Panama Cloud Agent

Last updated: Fri Oct 11 05:13:51 GMT 2019

Our Panama City, Panama Cloud Agent is currently experiencing abnormal levels of packet loss. 

Affected scope

Due to an issue in the provider's network, tests using the Panama City, Panama Cloud Agent reported intermittent high packet loss between Aug 18 04:06 UTC and Aug 19 14:44 UTC. One member of this Agent cluster is still experiencing occasional loss of up to 10%. 


The issue is currently ongoing.

Event timeline

2019-08-19 14:44 UTC Spikes of 100% loss have been alleviated. One member of the Panama City, Panama Cloud Agent cluster is still experiencing loss of up to 10%. 

2019-08-18 04:06 UTC: Start of service degradation.