(Resolved) 2019-08-09 16:35 UTC Outage affecting the Chicago, IL (AT&T) Cloud Agent

Last updated: Mon Aug 12 17:54:40 GMT 2019

The Chicago, IL (AT&T) Cloud Agent is experiencing an outage.

Affected scope

Tests using this Agent will display a "Local Problems" message when hovering over the Agent icon in rounds during the outage. No test data will be available in these rounds.
 

Status

The outage is still ongoing. The status of this ticket will be updated as we continue to investigate.

Timeline

Monday, August 12, 16:29 UTC: Hosting Provider responded stating a facility outage (non-critical, not major) was resolved
Friday, August 9, 19:45 UTC: Internal testing shows issue has been resolved
Friday, August 9, 16:35 UTC: Issue identified by ThousandEyes Operations Team.