Summary:
Endpoint Agent data and alerts were delayed.Affected Scope:
Some customers were experiencing delays in viewing Endpoint Agents data and receiving Endpoint Agents alerts.
Status:
The issue was identified and a fix released.
Event timeline:
2020-12-31 15:00 (UTC): Endpoint Agent data began to reduce.
2020-12-31 14:57 (UTC): The fix was applied by the ThousandEyes Operations team.
2020-12-31 13:40 (UTC): The issue was identified and a fix was being implemented.
2020-12-31 12:48 (UTC): First occurrence of the issue observed, engineering and operations teams engaged.