Service degradation impacting BGP test data retrieval occurred between 2020-10-14 03:02 UTC - 2020-10-14 03:07 UTC.

Impact

Attempting to retrieve BGP test result data either from ThousandEyes App or via API may have been delayed or resulted in an error response during the time of the incident. No BGP test data is missing as a result of this incident.

Status

The incident is resolved.

Timeline

2020-10-14 03:07 UTC: Issue identified and resolved.
2020-10-14 03:02 UTC: Start of incident, operations team alerted and investigated.