Requests to https://api.thousandeyes.com and https://app.thousandeys.com were suffering higher response times and failed with 5XX errors.
The incident is now resolved.
2020-10-07 17:33 UTC: Start of Service degradation
2020-10-07 18:07 UTC: Operations team implemented a fix and services started to recover. We are actively monitoring the performance.
2020-10-07 18:10 UTC: Services restored
(Resolved) Service degradation impacting platform and API availability
Last updated: Fri Oct 09 20:14:52 GMT 2020