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2020-08-31 23:09 UTC: Service degradation affecting Endpoint Agent data

Last updated: Tue Sep 01 00:25:03 GMT 2020

Summary:
We observed reduced availability in Endpoint Agent data between 23:09 and 23:47 UTC on 2020-08-31.

Impact:
Endpoint Agent test data and alerts may have been delayed. Some customers were not able to view Endpoint Agent data during this service degradation.

Status:
This issue has been resolved

Timeline of events:
2020-08-31 23:09 UTC : Drop in Endpoint Agent data availability observed
2020-08-31 23:40 UTC : Operations applied a fix and monitored to verify performance
2020-08-31 23:47 UTC : The issue was confirmed as resolved