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(Resolved) 2020-08-29 17:19 UTC: Service degradation impacting Cloud and Enterprise Agents offline/online status

Last updated: Sun Aug 30 21:51:13 GMT 2020

Affected Scope:

An incident during the time period blocked Enterprise and Cloud Agent configuration updates. This resulted in the status of operational agents affected by the incident to show offline followed by online during the incident time period. The operational status of the Agent itself is not affected.
Test data should not be affected by the incident.
Test configuration changes made during the incident time period will not become effective until after the end of the incident.


Incident has been resolved.


2020-08-29 17:43 UTC: Incident resolved
2020-08-29 17:19 UTC: Start of incident