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(Resolved) 2020-08-28 08.00 UTC: Outage affecting Cloud Agents "New York, NY (Cogent)", "New York, NY 2 (Cogent)" and "New York, NY 2 - IPv6 (Cogent)"

Last updated: Fri Aug 28 08:36:34 GMT 2020

Cloud agents in "New York, NY (Cogent)", "New York, NY 2 (Cogent)" and "New York, NY 2 - IPv6 (Cogent)" locations were unavailable due to planned maintenance.

Affected scope

Tests assigned to cloud agents "New York, NY (Cogent)", "New York, NY 2 (Cogent)" and "New York, NY 2 - IPv6 (Cogent)" have not been performed. The data from this location was not collected and submitted to ThousandEyes platform during the maintenance.

Status:

The outage is now resolved.

Timeline:

2020-08-28 05:58 UTC: The issue has been resolved
2020-08-28 05:58 UTC: Confirmed to be due to planned network maintenance scheduled to complete at 2020-08-28 08:00 UTC.
2020-08-28 04:55 UTC: Start of Service degradation.