Platform Operations

(Ongoing) 2019-11-11 20:35 UTC: Service Degradation affecting Cloud Agent Mumbai, India (Reliance)
(Resolved) 2019-10-14 04:25 UTC: Outage affecting Cloud Agent Xi'an, China (China Telecom)
Planned Maintenance - Alert Notification Services 2019-11-12 21:00 UTC
Planned Maintenance - Endpoint Services 2019-11-05 10:00 UTC
Planned Maintenance 2019-10-30 16:00 UTC
(Resolved) 2019-10-15 23:30 UTC: Unplanned Maintenance for Cloud Agent 'Chicago, IL (Verizon)'
(Resolved) 2019-10-13 20:55 UTC: Service degradation affecting multiple Cloud Agents in China
Planned Maintenance - Multiple Cloud Agent Upgrades 2019-10-14 16:00 UTC
(Resolved) 2019-10-11 01:26 UTC: Outage affecting Cloud Agent 'Maidstone, England (IPv6)'
(Completed) Planned Maintenance - Buenos Aires, Argentina Cloud Agent Upgrades 2019-10-12 22:00 UTC
Planned Maintenance - Cloud Agent upgrades: 2019-10-01 to 2019-10-15
(Resolved) 2019-09-27 14:40 UTC Outage affecting the San Jose, Costa Rica Cloud Agent
(Resolved) 2019-09-25 07:20 (UTC) Service degradation affecting Cloud Agent 'Auckland, New Zealand - IPv6'
(Resolved) 2019-09-20 18:15 (UTC) Service degradation affecting Cloud Agent 'Albuquerque, NM'
Cloud Agent Maintenance 22019-09-20-02-00 UTC Portsmouth, England
Cloud Agent Maintenance 2019-09-19 Taipei, Taiwan
(Ongoing) 2019-09-17 03:30 UTC Outage affecting the Singapore Cloud Agent
(Resolved) 2019-09-13 20:20:00 UTC Outage affecting the Wan Chai, Hong Kong Cloud Agent
(Resolved) 2019-09-11 10:40 UTC Outage affecting the San Jose (Verizon) Cloud Agent
(Resolved)2019-08-30 04:05 (UTC) Service degradation affecting Cloud Agents "Austin, TX" and "Austin, TX - IPv6"
(Resolved) 2019-08-31 18:05 (UTC) Service degradation affecting Cloud Agent 'Lagos, Nigeria'
Planned-Maintenance-2019-09-06 01-00-UTC
Cloud Agent Maintenance 2019-08-29 Tokyo, Japan 3 (KDDI)
(Resolved) 2019-08-26 12:50 UTC Outage affecting the "Lima, Peru" Cloud Agent
(Resolved) 2019-08-23 15:30 UTC Service degradation affecting Cloud Agents in China
Planned-Maintenance-2019-08-29 21-00-UTC
(Resolved) 2019-08-18 04:06 UTC Service degradation affecting the Panama City, Panama Cloud Agent
(Resolved) 2019-08-19 12:53:07 (UTC) Outage affecting the "San Jose, CA (Comcast)" Cloud Agent
Cloud Agent Maintenance 2019-08-19 Dusseldorf, Germany
(Ongoing) 2019-08-16 08:00 (UTC) Service degradation affecting the "Dublin, Ireland" Cloud Agent
(Resolved) 2019-08-09 16:35 UTC Outage affecting the Chicago, IL (AT&T) Cloud Agent
Planned-Maintenance-2019-08-09 01-00-UTC
(Postponed) Planned-Maintenance 2019-08-02 01:00 UTC
(Resolved) 2019-07-23 15:25 UTC Outage affecting the Chennai (Reliance) Cloud Agent
(Resolved) 2019-07-19 21:55 UTC Outage affecting Cloud Agents 'Winnipeg, Canada' and 'Winnipeg, Canada - IPv6'
Cloud Agent Maintenance 2019-07-18 and 07-19 Multiple AWS locations
Change of name for "Tokyo 2" Cloud Agents 2019-07-19 17:00 UTC
(Resolved) 2019-07-10 23:55 (UTC) Outage affecting Cloud Agent location “Winnipeg, Canada”
(Resolved) 2019-07-08 13:00 UTC Lagos, Nigeria Cloud Agent Down
Cloud Agent Maintenance 2019-07-12 19:00 UTC (60 minutes), Lima, Peru
(Resolved) Service outage affecting Cloud Agent 'Los Angeles, CA (AT&T)'
Cloud Agent provider change 2019-06-22, Detroit
Cloud Agent Maintenance - 2019-06-18 - All Azure regions
Cloud Agent Maintenance 2019-06-10 Bangkok, Thailand
Cloud Agent Maintenance 2019-06-10 Brno, Czech Republic
(Resolved) 2019-06-03 19:45 UTC Service degradation affecting Cloud Agent 'St. Louis, MO'
(Resolved) 2019-05-29 00:13 (UTC) Outage affecting Cloud Agent location "Maidstone, England - IPv6"
(Resolved) 2019-05-29 23:55 (UTC) Outage affecting Cloud Agent location "Bogotá, Colombia - IPv6"
(Resolved) 2019-05-23 06:50 (UTC) Outage affecting Cloud Agent location "Dusseldorf, Germany - IPv6"
(Resolved) 2019-05-23 06:45 (UTC) Outage affecting Cloud Agent location "Houston, TX - IPv6"
Emergency Maintenance 2019-05-22 22:30 UTC for BGP collector bgpc10
Cloud Agent Maintenance-2019-05-23-Montevideo, Uruguay
Cloud Agent Maintenance - 2019-05-28 - Los Angeles, CA (CenturyLink)
Planned-Maintenance-2019-05-23-06-00-UTC
Planned-Maintenance-2019-05-15-17:30-UTC
(Resolved) 2019-04-24 05:35 (UTC) Service degradation affecting Cloud Agent "Melbourne, Australia - IPV6"
Cloud Agent Maintenance: 2019-04-19 Osaka, Japan & Osaka, Japan IPv6
(Resolved) Outage affecting Cloud Agent "Chengdu China" 2019-03-26 06:15 UTC
Planned-Maintenance-2019-03-26-01-00-UTC
(Postponed) Planned Maintenance 2019-03-19 01:00 UTC
(Resolved) 2019-03-13 06:00 (UTC) Service Outage affecting Cloud Agent 'Ashburn, VA (Charter)'
Cloud Agent Maintenance: 2019-03-21 Palermo, Italy
Cloud Agent Maintenance: 2019-03-12 and 2019-03-13 Auckland, New Zealand (IPv4 & IPv6)
Planned Maintenance 2019-03-12 22:00 UTC
(Resolved) 22019-03-06 01:21 UTC Outage Affecting Cloud Agent Amsterdam, Netherlands - IPv6
Cloud Agent Maintenance: 2019-03-06 Osaka, Japan & Osaka, Japan IPv6
Cloud Agent Maintenance: 2019-02-22 Sacramento, CA
Cloud Agent Maintenance - 2019-02-18 02:00 UTC Lima, Peru
Cloud Agent Maintenance - 2019-02-17 20:00 UTC Moscow, Russia
(Resolved) 2019-02-12 23:05 (UTC) Service degradation affecting Cloud Agent location Johannesburg, South Africa IPv6
Cloud Agent Maintenance - 2019-02-16 16:00 UTC - Nanjing, China
(Resolved) 2019-01-28 05:30 (UTC) Service degradation affecting Cloud Agent "Shenyang, China (China Unicom)"
Planned Maintenance for Cloud Agent "Tokyo, Japan 2" 2019-02-13 UTC
Planned Maintenance 2019-02-13 00:00 UTC
Cloud Agent Maintenance - 2019-02-23 20:00 UTC - Edinburgh, Scotland
Planned Maintenance 2019-02-12 18:00 UTC
Cloud Agent Maintenance - 2019-02-11 12:00 UTC - Auckland, New Zealand
(Ongoing) 2019-02-05 08:00 UTC: Cloud agents unavailable - Strasbourg and St. Louis
(Resolved) Outage affecting Cloud Agent "Brussels, Belgium - IPv6" 2019-01-23 11:05 (UTC)
(Resolved) 2019-01-22 13:40 (UTC) Service degradation affecting Cloud Agent in Mississauga, Canada
Planned Maintenance 2019-01-29 21:00 UTC
Cloud Agent Maintenance: Shanghai, 2019-01-23 18:00 UTC
Cloud Agent Maintenance - 2019-01-11 18:00 UTC New York, NY 2 - IPv6 (Cogent)
(Resolved) 2019-01-07 11:00 UTC: Outage affecting Charlotte, NC Cloud Agent
(Resolved) Cloud agent maintenance 2019-01-04: Warsaw, Poland
(Resolved) Agent Maintenance 2018-12-26: Nanjing, China
Emergency Agent Maintenance 2018-12-19: Wenzhou, China
Agent Maintenance 2018-12-20: Cordoba, Argentina
(Cancelled) Planned Maintenance 2018-12-12 17:00 UTC
2018-12-07 02:30 UTC: Load Balancer Maintenance
(Resolved) 2018-11-29 23:50 UTC - Outage Affecting Cloud Agent "Panama City, Panama"
Planned maintenance 2018-12-01 17:00 UTC
Planned Maintenance 2018-11-30 00:00 UTC
Cloud Agent Maintenance - 2018-12-01 03:00-17:00 UTC - Bangkok, Thailand
Cloud Agent Maintenance (2018-11-28 16:00-23:00 UTC) Dongguan, China
Cloud Agent Maintenance 2018-11-28 22:00 UTC Zurich, CH
Cloud Agent Maintenance 2018-11-21 23:00 UTC Johannesburg, SA
Planned maintenance 2018-11-15 00:00 UTC
Planned maintenance 2018-11-13 00:00 UTC
(Resolved) 2018-11-07 00:00 (UTC) Outage affecting Cloud Agent Winnipeg, Canada
(Resolved) 2018-11-02 09:30 (UTC) Service degradation affecting "Shanghai, China (China Telecom)" Cloud Agent
(Resolved) 2018-10-30 00:30 (UTC) Service degradation affecting Cloud Agent "Oakland, CA - IPv6 (Cogent)"
(Resolved) 2018-10-22 09:06 (UTC) Service degradation affecting Detroit, MI Cloud Agent
Agent Maintenance 2018-10-09 (14:00-18:00 UTC) Melbourne, Australia
(Resolved) 2018-10-08 09:20 (UTC) Service degradation affecting Leipzig, Germany Cloud Agent
(Resolved) 2018-10-08 11:30 (UTC) Service degradation affecting Riyadh, Saudi Arabia Cloud Agent
Agent Maintenance - Orlando, FL (IPv4 and IPv6) - 2018-10-05 03:00 UTC
(Resolved) 2018-09-18 16:35 (UTC) - Service Degradation Affecting Cloud Agent "Kharkiv, Ukraine"
Agent Maintenance 2018-09-12 (06:00-10:00 UTC): Vancouver
Planned Maintenance 2018-09-05 00:00 UTC
Planned Maintenance 2018-08-29 (14:00-16:00 UTC)
St. Petersburg Cloud Agent issues - 2018-04-24 16:20 (UTC)
Provider Emergency Maintenance in Cloud Agent - Santiago de Chile, Chile - 2018-08-15 02:00 (UTC)
Agent Outage - Dublin, Ireland 2018-08-15
Cloud Agent Maintenance Announcement (2018-08-23 23:00 UTC)
Planned Maintenance 2018-08-17 (01:00-01:30 UTC)
(Cancelled) Planned Maintenance 2018-08-07 (00:00-02:00 UTC)
Planned Maintenance 2018-07-25 (00:00-02:00 UTC)
Service Relocation from San Po Kong to Kwai Chung, Hong Kong
(RESOLVED) Planned Maintenance 2018-03-31 @1500 UTC (2hrs)
(Complete) 2018-03-21 23:00 (UTC): Emergency maintenance in private BGP collectors
(RESOLVED) Planned Maintenance 2018-03-10 @1600 UTC (3hrs)
Cloud Agent Maintenance Announcement (2018-02-12 09:00 UTC)
Agent Maintenance 2018-02-08: Buenos Aires, Argentina
(Complete) 2018-01-26 Emergency Maintenance
Cloud Agent Maintenance Announcement (2018-01-29 09:00 UTC)
Agent Outage 2017-01-23: Detroit, MI
Planned Maintenance 2017-11-14 @01:00 UTC (1 hours)
Planned Maintenance 2017-10-17 @00:00 UTC (3 hours)
Agent Outage 2017-07-24: Osaka, JP
Planned Maintenance 2017-07-25 @01:00 UTC
Planned Maintenance 2017-07-22 @13:00 UTC (36 hours)
Service Relocation from Zhuhai to Dongguan, China
Service Discontinuation (Kitchener)
Service Discontinuation (Winnipeg)
Planned Maintenance 2017-04-08 @15:00 UTC (9 hours)
2017-03-23 01:00 UTC (3 hours)
2017-03-16 16:45 (UTC) Emergency BGP collector restart
Planned Maintenance 2017-02-23 @0300 UTC (2hrs)
Agent Maintenance 2016-10-31: Auckland, NZ
Planned Maintenance 2016-10-20 01:00 UTC (3 hours)
Planned Maintenance 2013-05-01
Agent Maintenance 2016-09-29: Auckland, NZ
Planned Maintenance 2016-09-21 @0100 UTC
Agent provider change 2016-09-02: New Delhi
Agent maintenance 2016-09-13: Manchester, UK
Agent Maintenance 2016-9-01: Shanghai, China
Planned maintenance 2013-07-24
Planned maintenance 2013-07-10
Planned Maintenance 2013-06-11
(RESOLVED) Unplanned outage: July 31, 2013 1345-1445 UTC
Planned Maintenance 2016-08-24 @0100 UTC
Planned Maintenance 2016-07-29 @0100 UTC
Planned maintenance 2013-03-20
Planned maintenance 2013-03-13
Planned Maintenance 2013-02-06
Planned maintenance 2013-05-22
Planned maintenance 2014-02-05
Planned maintenance 2013-10-02
Planned maintenance 2013-11-27
Planned Maintenance 2016-07-26 @ 01:00 UTC (2 hours)
Planned Maintenance 2016-06-02 @ 02:00 UTC (2 hours)
Agent provider maintenance (multiple locations): March 21-25, 2016
Agent Maintenance 2015-11-18: Shanghai, China
Agent Maintenance 2015-11-16: Shanghai, China
Planned maintenance 2014-07-09
Planned maintenance 2014-06-11
Planned maintenance 2014-05-14
Agent Maintenance 12/1/2013: Sao Paulo, Brazil
Agent Maintenance 2015/03/19: Shanghai, China
Agent Maintenance 2015-11-12: Wuhan, China
Planned maintenance 2014-03-19
Planned Maintenance 2015-09-16
Planned maintenance 2014-03-05
Agent Maintenance 1/09/2014: Orlando, Florida
Agent Maintenance 12/21/2013: Vancouver, Canada
Agent Maintenance 01/13/2014: San Diego, CA
Agent Maintenance 04/05/2014: Ho Chi Minh City, Vietnam
Agent Outage: Vienna, Austria
Agent Maintenance 03/24/2014: Orlando, FL
Planned maintenance 2014-01-22
Planned Maintenance 2015-04-15
Planned Maintenance 2014-10-15
Happy Holidays from the Team at ThousandEyes
Agent Maintenance 10/27/2013: Orlando, Florida
Agent Maintenance 10/11/2013: Moscow Russia
Agent Maintenance 01/14/2014: Leipzig, Germany
Planned maintenance 2014-01-09
Planned maintenance 2013-12-11
Planned maintenance 2014-10-01
Agent Maintenance 10/12/2013: Orlando, Florida
Planned maintenance 2013-10-16
Planned maintenance 2013-10-30
Planned maintenance 2013-11-13
Planned Maintenance 2014-08-20
Planned maintenance 2014-08-06
Planned Maintenance 2013-04-17
Planned Maintenance 2016-01-24
Planned Maintenance 2016-06-24 @ 02:00 UTC (2 hours)
Planned Maintenance 2016-06-16 @ 02:00 UTC (4 hours)
Planned maintenance 2014-06-26
Platform Maintenance 2014-07-23
Planned Maintenance 2016-05-24 @ 02:00 UTC (2 hours)
Planned Maintenance 2016-05-13 @ 02:00 UTC (30 minutes)
2016-06-29: Emergency maintenance
Planned maintenance 2014-12-05
Agent Outage 9/28/2013: Orlando, Florida
Planned Maintenance 2016-04-20
Planned Maintenance 2016-02-25
Agent Maintenance 8/30/2013: Toronto, Canada
Planned maintenance 2014-06-04
Planned maintenance 2014-03-26
Planned maintenance 2014-04-30
Planned maintenance 2014-04-09
Planned Maintenance 2016-08-26 @0100 UTC
2015-12-12: Emergency maintenance
Planned Maintenance 2013-02-21
2013-03-05: Lag in data collection
2015-12-10: Emergency maintenance
Planned Maintenance 2013-02-27
2015-12-11: Emergency Maintenance
Planned Maintenance 2015-05-27
Planned maintenance 2015-02-18
Planned Maintenance 2015-09-30
Planned maintenance 2013-09-05
Planned Maintenance 2015-12-10
Agent Replacement 7/10/2013: Porto Alegre, Brazil
Agent Maintenance 7/13/2013: Detroit, MI
Planned maintenance 2013-08-21
Planned maintenance 2013-08-07